Privacy policy

Privacy Policy

Last Updated: June 14, 2026

Tesvra.com operates this website and online store, including all related information, content, features, products, and services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

Name
Email address
Billing address
Shipping address
Phone number

Payment Information

Payment method information
Transaction details
Payment confirmations

Note: Payment information is processed securely by our payment providers. Tesvra does not store your full payment card information.

Account Information

Account login credentials
Preferences and settings

Order & Transaction Information

Products viewed
Shopping cart activity
Wishlist activity
Purchase history
Returns and exchanges

Communications

Information you provide when contacting customer support or communicating with us.

Device & Usage Information

IP address
Browser type
Device information
Website interaction data
Cookies and similar technologies

How We Collect Information

We collect information:

Directly From You

When you:

Place an order
Create an account
Contact customer support
Subscribe to marketing communications

Automatically

Through:

Cookies
Analytics tools
Device and browser technologies

From Service Providers

Including:

Shopify
Payment processors
Shipping providers
Analytics providers

How We Use Your Information

We use your personal information to:

Process Orders

Fulfill purchases
Process payments
Arrange shipping
Manage returns and exchanges

Improve Our Services

Personalize your shopping experience
Improve website functionality
Analyze website performance

Marketing & Advertising

Send promotional emails
Display relevant advertisements
Inform you about new products and offers

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Security & Fraud Prevention

Verify transactions
Prevent fraud
Protect customer accounts
Maintain website security

Legal Compliance

Comply with applicable laws
Respond to legal requests
Enforce our policies and terms

Sharing of Personal Information

We may share personal information with trusted third parties when necessary to operate our business, including:

Shopify
Payment processors
Shipping carriers
Customer support providers
Analytics and marketing partners

We may also disclose information when required by law or to protect our legal rights.

We do not sell your personal information.

Shopify Services

Our store is hosted by Shopify.

When you use our Services, certain information may be processed by Shopify in accordance with Shopify's own privacy practices and policies.

Cookies

We use cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze traffic and usage
Deliver relevant advertising

You can control cookie settings through your browser preferences.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove the information.

Data Security

We implement reasonable security measures to protect your personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

Provide our Services
Fulfill legal obligations
Resolve disputes
Enforce agreements and policies

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to access your information
Right to correct inaccurate information
Right to request deletion
Right to object to certain processing activities
Right to request data portability

To exercise any applicable privacy rights, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence.

Where required by law, we take appropriate measures to protect personal information during international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Continued use of our Services after updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Tesvra Support Team

Email: service@tesvra.com