Terms of service
Terms of Service
OVERVIEW
This website is operated by Tesvra. Throughout the site, the terms "we", "us", and "our" refer to Tesvra.
Tesvra provides this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our website and/or purchasing products from us, you agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your state or province of residence.
You may not use our products for any unlawful or unauthorized purpose or violate any applicable laws while using our services.
Any violation of these Terms may result in the immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.
Credit card information is always encrypted during transmission over networks.
SECTION 3 – PRODUCT INFORMATION
We strive to ensure that product descriptions, images, specifications, and pricing are accurate. However, we do not guarantee that all information on the website is complete, current, or error-free.
We reserve the right to modify product information, pricing, availability, or discontinue products at any time without prior notice.
SECTION 4 – PRODUCT COMPATIBILITY DISCLAIMER
Many Tesvra products are designed specifically for Tesla vehicles.
Customers are responsible for verifying vehicle compatibility before purchasing.
Certain products may only be compatible with specific Tesla models, model years, trims, or vehicle configurations.
Tesvra is not responsible for compatibility issues resulting from incorrect vehicle information provided by the customer or purchases made without reviewing product compatibility details.
SECTION 4.1 – BRAND DISCLAIMER (NEW)
Tesvra is an independent aftermarket brand and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Tesla, Inc.
All product names, trademarks, and registered trademarks are property of their respective owners and are used for compatibility identification purposes only.
SECTION 5 – INSTALLATION DISCLAIMER
Customers are responsible for ensuring that products are installed correctly and safely.
Tesvra shall not be liable for any vehicle damage, personal injury, property damage, or other losses resulting from:
- Improper installation
- Incorrect product usage
- Unauthorized modifications
- Negligence
- Failure to follow installation instructions
Professional installation is recommended when appropriate.
SECTION 5.1 – ADDITIONAL INSTALLATION & USAGE DISCLAIMER (NEW)
By purchasing and using our products, you acknowledge that automotive modifications and installations carry inherent risks.
Tesvra is not responsible for any damages, including but not limited to vehicle damage, electrical malfunction, or safety issues resulting from installation, misuse, or improper handling of products.
Customers assume full responsibility for ensuring proper installation and safe usage.
Professional installation is strongly recommended.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel any order at our sole discretion.
You agree to provide current, complete, and accurate account and billing information for all purchases.
Failure to provide accurate information may result in delays, cancellations, or inability to fulfill your order.
SECTION 7 – THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites, products, or services.
Tesvra is not responsible for the content, policies, practices, or transactions associated with any third-party websites.
Your interactions with third-party services are solely at your own risk.
SECTION 8 – USER FEEDBACK AND SUBMISSIONS
Any suggestions, feedback, reviews, ideas, or other submissions provided to Tesvra may be used by us without restriction or compensation.
You agree that your submissions will not violate any third-party rights or applicable laws.
SECTION 9 – PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in our Privacy Policy.
SECTION 10 – ERRORS AND INACCURACIES
Occasionally there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct any errors and update information without prior notice.
SECTION 11 – PROHIBITED USES
You may not use this website or its content:
- For any unlawful purpose
- To violate any applicable laws or regulations
- To infringe intellectual property rights
- To distribute malware, viruses, or harmful code
- To collect personal information without authorization
- To interfere with the security or operation of the website
Violation of these restrictions may result in termination of access to our services.
SECTION 12 – WARRANTY LIMITATIONS
Unless otherwise expressly stated, all products are provided "as is" and "as available."
Tesvra does not guarantee that products will meet every customer's expectations or intended use.
Warranty coverage does not apply to:
- Human-caused damage
- Improper installation
- Misuse or abuse
- Accidents
- Unauthorized modifications
- Improper maintenance
- Normal wear and tear
Warranty claims may require supporting photos, videos, and product information for verification.
SECTION 13 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Tesvra shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:
- Use of our products
- Inability to use our products
- Website interruptions
- Product installation issues
- Vehicle compatibility issues
- Data loss or business interruption
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Tesvra, its employees, affiliates, suppliers, and partners from any claims, liabilities, damages, costs, or expenses resulting from your violation of these Terms or misuse of our products and services.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 16 – TERMINATION
We reserve the right to suspend or terminate access to our website or services at any time if these Terms are violated.
All obligations incurred before termination shall survive termination.
SECTION 17 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with applicable laws and regulations.
SECTION 18 – CHANGES TO TERMS OF SERVICE
We reserve the right to modify or update these Terms of Service at any time.
Changes will become effective immediately upon posting on this page.
Continued use of our website following any updates constitutes acceptance of the revised Terms.
SECTION 19 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Email: service@tesvra.com
